The first call and tech were very fast and courteous. The tech came out and fixed my issue, the fix lasted 3 hours. I thought I could file with my warranty company for the repair cost but what company would reimburse work that didn’t fix the problem. I got the problem fixed through my warranty for their service fee but i spent $200 for this company for a repair which was inadequate.
The response and courteousness of this company is 5 stars.